- Do I need a passport?
For US Citizens: If you do not have a passport, you will need to provide a state issued birth certificate, and a valid government issued photo ID.
For Non-US Citizen's A passport is required. Please contact your local consulate to ensure you have the proper paperwork.
- What is included in the price?
• Accommodations onboard the ship (3-nights)
• Meals, Snacks,
• Coffee, Tea, Iced Tea & Juices
• 24-Hour Complimentary Room Service & Pizzeria
• Gratuities for the dining & cabin staff
• Full Use of Ship Facilities: Two Pools, Whirlpools, Fitness Center, Casino, Library, Duty-Free Shopping & All Carnival Events
• A One-Hour Open bar
• Access to Mayhem Festival Events
- What is not included in the price?
Airfare or Ground Transportation to Miami, Florida. Transfers from the Airport to the Cruise Ship. Personal expenses such as photos, souvenirs. Sodas, bottled water or alcoholic beverages (except at our one hour on board open bar.)
- How can I get to the ship (transportation)?
The ship leaves from the port of Miami. You can get to Miami by plane, car, or bus. The Port of Miami is approximately 25 minutes from the Miami airport and approximately 45 minutes from the Ft. Lauderdale airport. A taxi or shuttle bus can be taken from the airport to the cruise port. For more information on Transportation go to www.mayhemcruise.com.
- Do children get a discount?
No. Children pay the same price regardless to age. Anyone under 8 months is not recommended for travel. Guests are required to be 21 years old (on embarkation day) to travel. Guests under the age of 21 must be accompanied in the same stateroom by a parent or guardian 25 or older. The exceptions Carnival will make to this policy are: Married minor couple - The booking must be documented that the couple is married. The couple must have proof of marriage at embarkation or they will be denied boarding without the benefit of a refund.
- Is there childcare onboard the ship?
- How often can I eat?
Breakfast, lunch, and dinner are served everyday in the formal dining room and on the Lido deck. Food is also served 24 hours a day in the pizzeria and through room service.
- How much money will I need to bring?
This is dependent upon your personal spending habits and budget. Optional daily photographs range from $5-$20. Shore Excursions/Tours range from $20-$150 per person. Spa services range from $30 and up. According to your personal budget, set aside money for optional expenses like souvenirs, sodas, alcoholic beverages, and personal items. A full casino is available to all guests 21 and over. Game include: Poker, Blackjack, Roulette, Craps and Slot Machines.
- Is there a doctor onboard?
Should a guest require medical attention while onboard, the Infirmary staff is available to assist 24 hours a day. The Infirmary is equipped to treat minor non-emergency matters. Physicians are available to render services at a customary fee. While at sea or in port, the availability of medical care may be limited.
- Can I purchase a Private Event Pass separately?
No. It's a part of the cruise package deal only.
- Air Travel Information
We recommend that you book your air as follows: ** On Friday, December 7, 2012 book flights that Arrive into Miami no later than 1:00PM or Ft. Lauderdale no later than 12:00 PM** On Monday, December 10, 2012 book flights that Depart from Miami no earlier than 12:00 noon or Ft. Lauderdale no earlier than 1:00PM.
- Are pets allowed on the ship?
No pets will be allowed onboard ship, with the exception of seeing eye dogs or dogs for the disabled.
- What is the cancellation policy?
Cancellations made through 7/22/12, incur the loss of the initial deposit. Cancellations made from 7/23/12 -10/21/12, incur a penalty of 50% of your total price.
No refunds will be given to cancellations made after 10/21/12.
If you have taken insurance and you need to cancel for a covered condition, you can make a claim with the insurance carrier to recover any lost payments.
- What is the policy for name changes?
Name changes are permitted for $100 per person, however at least one passenger from the original reservation must remain in the cabin. Changing all names in a cabin are not permitted and considered a cancellation. Name Changes are not permitted for Match Program or Single Reservations. Cancellation penalties will apply.
- What suggested hotel should I stay at the night before near the Port of Miami?
We have arranged for a special rate on December 6, 2012 at the Marriott Biscayne Bay. More information, can be found at www.mayhemcruise.com
- How much does it cost?
All pricing information can be seen at www.mayhemcruise.com
- How many Pools are onboard?
There are two pools onboard, as well as a water park area in the aft of Deck 11
- Is there a gym and/or a spa onboard?
Yes, the gym and spa will be available to all guests. Spa treatments, and certain gym programs may come at additional costs.
- Do I need to be 21/Are there age restrictions?
The cruise is all ages, but guests under the age of 21 must travel in the same stateroom as a parent or guardian over the age of 25.
- Are tips included?
Gratuities are covered in your Port Taxes, Fees and Gratuities.
- May I film or take photos at the event?
Cameras are welcome at all events, but video is not welcome at during any performances. DSLR Cameras are not permitted at any event.
- What's not allowed to bring onboard?
Carnival does not allow any illegal substances onboard, nor any weapons or firearms.
- Will bands be selling merchandise onboard?
Merchandise will be sold onboard. Guests will be able to purchase merchandise using their sail and sign card, which will be linked to their cabin and onboard spending account.